2020 Online Asia Pacific Leadership School
Attendee Guideline
- Technical requirements
- Recommended device: Desktop/Laptop. Tablets or mobile phones are less recommended.
- Install Zoom in your PC or mobile device. Make sure you have installed the most updated version of Zoom. Click on the link below to download the latest version:
https://zoom.us/support/download - You will need to have a stable internet connection (bandwidth 3 Mbps or above) – broadband wired or wireless (3G or 4G/LTE)
- Log into the event
- The event program starts on 9:00 a.m. HKT (12:00 p.m. AEDT) on the three event days. You are suggested to log in earlier at 8:30 a.m. HKT (11:30 a.m. AEDT)
- You will receive an email with a login link once you have completed your registration. Click “Join Live Now” on the day of the event.
- The Zoom links provided are unique for each attendee (e-mail address) and the attendee can log in with the link with one single device at a time. That means an attendee cannot log in to the webinar on multiple devices at the same time.
Example email with login links:
- Language Interpretation
- There are English, Cantonese and Mandarin speakers in the three-days event. Simultaneous interpretation is provided in these three languages.
- Procedures:
- Click “More” & Select “Language Interpretation”
- You have the following options:
- For English, please click on English channel
- For Cantonese, please click on Cantonese channel
- For Mandarin, please click on Mandarin channel
- Select the language, click “Mute Original Audio”
- Click “Done”
- Closed Caption
During the event, closed caption is turned on by default. If you would like to turn it off, you can click “Closed Caption”, then select “Hide Subtitle”.
- Review of the event
- You will receive an email with your ticket number to access video replay of the event.
- Please enter your registered email address in the “EMAIL” column and your ticket number in the “TICKET ID” column.
- Technical Support
On the three event days, if you need technical support, please contact our UnFranchise Services Departments via phone or e-mail.
From 08:30 HKT to 18:00 HKT (11:30 a.m. AEDT – 9:00 p.m. AEDT) on Nov. 20, you can contact the UnFranchise Services Departments of Market Taiwan, Market Hong Kong, Market Singapore, Market Malaysia and Market Australia
From 08:30 to 18:00 on Nov. 21-22, you can contact the UnFranchise Services Department of Market Hong Kong.
Market Taiwan
E-mail: twunfranchiseservices@markettaiwan.com.tw
Hotline: 02-87125598 #2
Market Hong Kong
E-mail: hkunfranchiseservices@markethongkong.com.hk
Hotline: +852-35129198
Market Singapore
E-mail: sgunfranchiseservices@marketsingapore.com.sg
Hotline: +65 6568 2678
Market Malaysia
E-mail: unfranchiseservices@marketmalaysia.my
Hotline: +603-2289 3388
Market Australia 11:00 a.m. – 7:00 p.m. AEDT (Nov 20)
E-mail: ausunfranchiseservices@marketaustralia.com.au
Hotline: 1800 750 016
Please find below the information session video links;
ENG:
https://drive.google.com/file/d/1i7LmCU1BYE1CJPxhafjoRMGogSJyUVax/view?usp=drivesdk
MANDARIN:
https://drive.google.com/file/d/1BhagETOBKCaae7D8TOAGxwmetwcUo-mP/view?usp=drivesdk
CANTONESE:
https://drive.google.com/file/d/1vfphNc05zRYvUA7IMaBDYLowTWeq5Vxh/view?usp=drivesdk
