At Market America | SHOP.COM, our commitment to you and your customers is unwavering. We’re dedicated to delivering the exceptional products and service you expect and deserve.

As we continue to grow together, there may be times when increased demand and evolving global conditions temporarily impact how quickly some products reach you and your customers. We understand how important timely delivery is to your UnFranchise® Business and your relationships, and we want to assure you that we’re working diligently to keep you informed every step of the way.

Inventory Update

To provide additional context, in the U.S. market we currently have 29 SKUs on backorder. Out of more than 500 total products, this represents approximately 5.8% of our offerings. Encouragingly, about 70% of these items are expected to be back in stock before the end of the month.

What You Can Expect

Our teams are actively taking steps to restore inventory levels and support your business:

• Purchasing, Operations and Product Management teams are moving quickly to replenish stock
• Available items are being shipped as soon as possible to minimize delays
• Supplier partnerships are expanding, and restocking shipments are being accelerated

Our Promise to You

Your trust, loyalty and commitment as an UnFranchise Owner are our highest priorities. We are continuously enhancing our systems and communication to ensure you have the information and support you need to confidently serve your customers. If you have questions about a specific product or order, our UnFranchise Services team is always here to assist.

Supporting Your Customers

You can reassure your customers that Market America | SHOP.COM is working diligently to deliver their favorite products as quickly as possible, with every department focused on maintaining the highest standards of excellence. For temporarily unavailable items, Copilot on UnFranchise.com is a valuable resource to help you quickly identify comparable product options.

Your Feedback Matters

We are committed to continuous improvement, and your feedback is invaluable. If you have suggestions or concerns, please reach out to UnFranchise Services — your input helps us better understand your needs and continue delivering the experience you expect.



Thank you for your ongoing partnership and for the outstanding experiences you create for your customers. We truly value your business and the trust you place in us, and you can count on us to keep you informed and supported.